Relate & the NHS
We are looking to increase the support that we provide to clients, linking in better with NHS providers to help relieve the pressures of unhealthy relationships on people's mental and physical health.
We have a contracts across England and Wales in addition to our individual/couple counselling that we deliver.
Relationships, including those we have with ourselves (our internal dialogue), are vital to our mental wellbeing. People who have healthy relationships are usually happier and healthier.
Having good social networks and having a sense of community can also help to tackle loneliness and improve our mental health, including reducing our anxiety and improving mood.
The Relate team in Norfolk & Suffolk delivers specialist relationship counselling for individuals, couples and families as part of the NHS-commissioned Talking Therapies service.
These wellbeing services are being provided in community settings free of charge for anyone aged 16 or over. As well as counselling and family therapy, a range of workshops and courses are also offered. These workshops include:
The service recognises how important positive relationships are to our wellbeing, and how strengthening our relationships can help to safeguard mental health and improve our emotional state. The focus is on offering help and support to improve wellbeing and manage stress, low mood, and anxiety. It also aims to reduce the onset of mental ill-health, prevent deterioration and promote recovery by providing a range of flexible services tailored to meet specific needs.
We are the relationship specialists. For over 80 years, we have been trusted by people all over the UK to provide support, guidance and helpful solutions to their relationship issues. From adult relationship issues and parenting problems to conflicts with colleagues, we can relate.
We pride ourselves on our trusted holistic and systemic therapy approach supporting clients through a variety of relationship and wellbeing issues which often effect work life as well as homelife.
Our dedicated and highly experienced team of counsellors are trained to work with couples enabling them to achieve the best outcomes. We can also support wider family members without the need to outsource.
Relationship counselling really does work to help people improve their wellbeing by reducing levels of anxiety and improving mood. Under our Talking Therapy contracts every time counsellors see a client; they're asked to complete two clinical assessment forms to help the team assess their wellbeing: PHQ to assess mood and GAD for anxiety.
We regularly achieve in excess of 60% recovery rates (this means they are deemed as being well enough to be discharged from the service having recovered sufficiently). In June 2024, a 60% recovery rate was achieved and in July we achieved 67%.
Of course, not everyone achieves "recovery" as such, and this is not always a bad thing because relationship counselling can be challenging. So we also measure "reliable change" (where patients have received a helpful treatment and improved their wellbeing) and overall, the reliable change scores for the whole of 2023 and for 2024 (so far) was 76%.
Find out more about how we've partnered with the NHS in Norfolk and Suffolk in this article.